Job Description: Practice Manager/Office Manager for Specialist Orthodontic Practice
Position: Practice Manager/OfficeManager
Location: Co Cork
Employment Type: Full-Time
About Us:
Our client is a leading specialist orthodontic practice dedicated to providing exceptional orthodontic care to our patients. They are seeking a highly skilled and dynamic Practice Manager/Office Manager to oversee the daily operations of the practice, ensuring the highest standards of service, efficiency, and patient satisfaction.
Key Responsibilities:
- Staff Management:
- Lead, manage, and motivate a team of dental professionals, including associates, orthodontic specialist, dental nurses, and administrative staff.
- Oversee staff scheduling, performance evaluations, and professional development.
- Handle recruitment, onboarding, and training of new employees.
- Human Resources:
- Ensure compliance with employment laws and regulations.
- Manage employee relations, addressing any issues or concerns promptly and effectively.
- Maintain and update HR policies and procedures.
- Practice Operations:
- Oversee the day-to-day operations of the practice, ensuring smooth and efficient workflow.
- Implement and monitor operational policies and procedures.
- Manage inventory, supplies, and equipment maintenance.
- Financial Management:
- Prepare and manage the practice's budget, ensuring financial targets are met.
- Oversee billing, collections, and financial reporting.
- Implement cost-saving measures and identify opportunities for financial growth.
- Patient Care:
- Ensure exceptional patient care and satisfaction by maintaining high service standards.
- Address patient concerns and complaints in a professional and timely manner.
- Implement and monitor patient care protocols.
- Marketing and Business Development:
- Develop and execute marketing strategies to promote the practice and attract new patients.
- Manage the practice's online presence, including website and social media platforms.
- Organize and oversee community outreach and promotional events.
- Compliance and Safety:
- Ensure compliance with all healthcare regulations and standards.
- Oversee infection control procedures and ensure a safe environment for patients and staff.
- Conduct regular audits and risk assessments.
Requirements:
- Proven experience as a Practice Manager or similar role in a dental or orthodontic practice.
- Strong leadership and team management skills.
- Excellent organisational and multitasking abilities.
- In-depth knowledge of dental practice operations and administrative procedures.
- Proficiency in dental practice management software.
- Strong financial acumen and experience with budgeting and financial management.
- Excellent communication and interpersonal skills.
- Knowledge of HR practices and employment law.
- Marketing experience, including digital marketing and social media management.
- Ability to handle confidential information with discretion.
- Bachelor's degree in Business Administration, Healthcare Management, or a related field preferred.
Benefits:
- Competitive salary and performance-based incentives.
- Health and dental benefits.
- Professional development opportunities.
- Supportive and collaborative work environment.
How to Apply:
If you are a highly organised, detail-oriented professional with a passion for excellence in patient care and practice management, we would love to hear from you.
Please 'Apply' below
Thank you
The Team at Irish Dental Jobs
Irish Dental Jobs is Ireland's Leading Dental Recruitment Agency established since 2009. We are 100% exclusive, dedicated & committed to the Irish Dental Profession. We provide all disciplines in dental on a locum, temp, contract & permanent basis. There is no one in Ireland quite like us!
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